Legal

Privacy Policy

Trendwest Painting LLC — Effective Date: Jan 1st, 2026

Important Notice Regarding Text Messaging Data

Trendwest Painting LLC does not share customer SMS opt-in information, phone numbers, or consent records with affiliates or third parties for marketing, promotional, or unrelated purposes. Text-message originator opt-in data is kept confidential except where required to provide the messaging service itself.

1.Information We Collect

We collect information you voluntarily provide to us, as well as information collected automatically when you visit our website or interact with our services.

Personal Information

  • Name
  • Email address
  • Phone number
  • Physical address
  • Payment information where applicable
  • Quote / service request information
  • Communication opt-in records
  • SMS / email consent timestamps

Non-Personal Information

  • IP address
  • Browser information
  • Device information
  • Website usage patterns
  • Analytics information
  • Cookies and similar technologies

Customer Communication

  • Inquiries
  • Estimate requests
  • Service requests
  • Appointment information where applicable
  • Preferences
  • Service history
  • Feedback

2.How We Use Your Information

We use the information we collect for the following purposes:

  • Providing and improving services
  • Processing transactions where applicable
  • Responding to estimate and service requests
  • Communicating regarding inquiries
  • Appointment / service communications
  • Promotional communications where the customer has appropriately consented
  • Improving website functionality
  • Website analytics
  • Security and fraud prevention
  • Maintaining communication preferences and consent records

3.SMS Messaging & Compliance

Text Message Program Terms & Conditions

Customers who explicitly opt in may receive messages related to requested Trendwest Painting services. Examples may include:

  • Estimate communications
  • Appointment or scheduling communications
  • Customer support
  • Service-related updates

SMS Opt-In & Consent

  • Customers receive SMS messages only after opting in
  • Consent / opt-in records may be maintained
  • SMS participation is subject to applicable laws and requirements

SMS Opt-Out

Reply STOP to unsubscribe. After a valid STOP request, the user will no longer receive SMS messages unless they later opt in again.

SMS Help

Reply HELP for assistance. You may also contact us by email at jeff@trendwestpainting.com or by phone at +1 844-542-6031.

Message Frequency

Message frequency varies based on the customer's interactions and service activity.

Message & Data Rates

Message and data rates may apply.

SMS Data Privacy

  • No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes.
  • Information may only be shared with service providers as necessary to provide requested services or deliver opted-in communications.
  • Text-message originator opt-in data and consent must not be shared with unrelated third parties.

4.Information Sharing & Disclosure

Trendwest Painting LLC does not sell, rent, or trade personal information.

Service Providers

Information may be shared with service providers that help operate the business, website, payment processing, scheduling, communications, or related functions where applicable. SMS providers / aggregators may receive only the information necessary to deliver messages customers consented to receive.

Legal Compliance

Information may be disclosed when legally required or necessary to protect rights.

Business Transfers

In the event of a merger, acquisition, or transfer of assets, information may be transferred as part of that transaction. SMS opt-in data is excluded from unrelated sharing.

5.Data Security

Trendwest Painting LLC uses reasonable safeguards to protect personal information. However, no method of internet transmission or electronic storage can be guaranteed to be 100% secure. We do not promise absolute security.

6.Cookies & Tracking Technologies

We use cookies and similar tracking technologies to gather information about:

  • Website traffic analytics
  • User behavior
  • Preferences
  • Website functionality
  • Performance measurement

Users may control cookies through their browser settings. Disabling cookies may affect website functionality.

7.Your Rights & Choices

You may:

  • Request access to personal information
  • Request updates where appropriate
  • Request deletion where applicable
  • Unsubscribe from marketing emails
  • Reply STOP to SMS
  • Request information about data processing
  • Withdraw communication consent for future communications

Direct requests to jeff@trendwestpainting.com.

9.Changes to This Privacy Policy

Trendwest Painting LLC may update this policy periodically. The latest version should remain available on the website with the effective date.

10.Contact Us

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.